Partner, High Reliability Care
The Chartis Group
Steve Mrozowski, CPPS, FACHE, serves as a Partner in Clinical Transformation and leads External Peer Review, Patient Safety, and high reliability offerings. He brings more than 25 years of healthcare experience in prehospital services, quality, safety, and high reliability organizing and education. In his role, Steve is focused on assisting organizations in optimizing their capabilities to deliver harm-free, patient-centered, and high-quality care. His expertise and passion are most prominent in the principles of patient safety structures, Just Culture, root- and apparent- cause analysis, lean/six-sigma, and high reliability.
Prior to joining Chartis, Steve served as Senior Director of Safety & High Reliability at Cleveland Clinic, where he led the enterprise-wide patient safety program, high reliability organizing activities, environmental health and safety, and Cleveland Clinic’s component Patient Safety Organization. Previously, he was the inaugural Director of Patient Safety at the Penn State Health Milton S. Hershey Medical Center and led the organization to a reduction in serious safety events by more than 75% during his tenure. Steve’s clinical experience in emergency medical services spans more than 25 years.
In addition, Steve speaks nationally on topics of patient safety, high reliability, and harm reduction. He actively participates nationally with the American College of Healthcare Executives (ACHE) where he is a Dolan Scholar and has served local chapters as the Diversity, Equity, and Inclusion chairperson. He was honored with an ACHE Regent’s Award for Leadership. Steve also serves as core Patient Safety Faculty for the American Society for Healthcare Risk Managers (ASHRM).
Steve earned his undergraduate degree in Emergency Medicine and completed Paramedic training at the University of Pittsburgh and his Master of Health Administration from Penn State University. He also completed graduate education in Organizational Development from Penn State. Steve is a board-certified Fellow of the American College of Healthcare Executives, a Certified Professional in Patient Safety, and a Certified Professional in Human Factors in Healthcare.
Enhance Margins and Prevent Closures with Enterprise Risk Management and High Reliability Organizing
Wednesday, March 4, 2026
9:30am - 10:30am CT