Thank you for participating on the 2021 Congress on Healthcare Leadership. The virtual event platform is closed. Individual Congress sessions will be available for on-demand purchase soon. Mark your calendar for next year, March 28–31, 2022.

Continuing Education Information

ACHE Face-to-Face Education Credit

Congress on Healthcare Leadership offers up to 12 ACHE Face-to-Face Education credits for eligible sessions. ACHE Face-to-Face Education credits are awarded for virtual face-to-face programs based on individual session participation.

Attendees will receive 1 ACHE Face-to-Face Education credit for participating during the initial broadcast time of a live session that qualifies for Face-to-Face credit (see each session description for details). ACHE Face-to-Face Education credits are based on the duration of your participation in qualifying live sessions. You must attend the entire live session to receive credit. To receive the 12 ACHE Face-to-Face Education credits, you will need to fully participate in 12 qualifying live sessions. ACHE Face-to-Face Education credits will be automatically uploaded to your My ACHE account by April 27. Attendees can self-report 1 ACHE Qualified Education credit if viewing the recording of the session after the initial broadcast.

ACHE Qualified Education Credit

Congress on Healthcare Leadership offers on-demand sessions that are eligible for self-reported ACHE Qualified Education credit.

Joint Accreditation for Physicians, Nurses, Pharmacists and Physician Assistants


In support of improving patient care, the American College of Healthcare Executives is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the American Academy of PAs (AAPA) to provide continuing education for the healthcare team.

Congress on Healthcare Leadership was planned by and for the healthcare team, and learners will receive up to 12 Interprofessional Continuing Education (IPCE) credits for learning and change.

Physician Continuing Medical Education

The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 12 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education

The American College of Healthcare Executives designates this live activity for a maximum of 12 contact hours of continuing nursing education.

Continuing Pharmacy Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum of 12 contact hours of continuing pharmacy education credit.

Physician Assistant Continuing Education

The American College of Healthcare Executives has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME criteria. This activity is designated for 12 AAPA Category 1 CME credits. Approval is valid until 12/31/2021. PAs should only claim credit commensurate with the extent of their participation.

National Association of Long Term Care Administrator Boards

We are a registered sponsor of professional continuing education with The National Association of Long Term Care Administrator Boards. The Congress on Healthcare Leadership has been approved for NAB credit through December 2021.

Certified Professional in Patient Safety (CPPS)

This activity meets the criteria of the Certification Board for Professionals in Patient Safety for up to 12.0 CPPS CE hours.

Claiming Continuing Education Credit

ACHE Face-to-Face Education credits will automatically be uploaded to your My ACHE account.

ACHE Qualified Education credit can be self-reported in your My ACHE account. Please select “My Education” under the Helpful Links menu.

Continuing education credit for physicians, nurses, pharmacists and physician assistants must be claimed by Friday, April 30. Click here to claim continuing education credit.

NAB and NASBA credit can be claimed through our electronic claim form.

CPPS credit can be claimed by contacting Patricia Bonsu, project manager, at [email protected].

For more information on claiming credit, please contact Angie Worlds, coordinator, Department of Learning at [email protected].

User Code of Conduct

Congress on Healthcare Leadership is an opportunity for healthcare professionals to come together for open dialogue and the exchange of ideas. Please keep the following in mind as you are participating in this virtual experience:

  • Information should be presented in the spirit of sharing ideas rather than promotion of any specific product or service. If you would like information on a specific product or service, we encourage you to visit the ACHE Premier Corporate Partner booths in the Solutions Center, request a one-on-one meeting or schedule individual meetings outside of Congress.
  • Help us keep your information safe by not sharing your login information or credentials.
  • Presentations given during the virtual experience are intended for Congress registrants only and should not be recorded or rebroadcasted through any other account or platform.
  • In the spirit of open dialogue and idea exchange, please be considerate, respectful and collaborative in your interactions with other Congress participants.
  • ACHE embraces diversity and inclusion within the healthcare management field. Cruel or insensitive content, harassment, bullying, inappropriate sexual language, hate speech and otherwise exclusionary language will not be tolerated.
  • Any form of slander, anti-trust violation or inappropriate behavior will not be tolerated.

To help ensure an optimal experience for all participants and faculty, individuals not adhering to the User Code of Conduct, in the sole determination of ACHE, may risk having comments removed or hidden and expulsion from the Congress event.

If you have any questions about the User Code of Conduct, or have concerns about inappropriate interactions during Congress, please contact our Customer Service Center at [email protected].

Frequently Asked Questions

What if I have registered but have not received my login information?

If you registered prior to March 10th, please check your junk or spam folder for your welcome email. If you need your welcome email resent, please email our Customer Service Center at [email protected]

If you registered on March 10th or later, please allow at least 1-hour after registering for your welcome email to be sent.

How can I test my system to ensure I do not experience any firewall issues?

We encourage you to log into the virtual event platform early to ensure you do not encounter any issues.

If you are connected through a VPN, we suggest logging out of the VPN before accessing the platform.

If you are accessing the virtual platform from your organization’s network, we recommend that you work with your IT department for them to allow access to virtual platform web address. The virtual platform is accessible at https://achecongress2021.org/.

Click here to view the Technical Requirements FAQ.

How can I update my name, credentials, title or organization?

Your name, title and organization are linked to your My ACHE account. If you need to update your information, please log into your My ACHE account to update your information. Please allow approximately 1-hour for your updated information in the virtual Congress event platform.

Due to the character limitation for credentials in the virtual platform, only advanced doctorate degrees and FACHE® credentials will pull from your My ACHE account to the virtual platform.

What do I do if I cannot log-in?

If you are unable to locate your welcome email with your username and temporary password, please check your junk/spam folder first for an email from ACHE Congress Connect. If you are unable to locate the email, please contact our Customer Service Center at [email protected] to have your log-in information resent.

If you have your username, we recommend using the “Forgot Password” link to change your password.

Who should I contact if I am experiencing issues with the virtual event platform?

Use the navigation within the platform to chat with your MeetingPlay Concierge. Their team is ready and available to chat directly and help you with any questions or concerns.

What should I do if someone is making offensive/inappropriate statements in the networking collaboration rooms or through the chat function?

ACHE’s Congress on Healthcare Leadership is intended to be a safe and inclusive environment. If you are experiencing any offensive or inappropriate behavior, please contact our Customer Service Center at (312) 424-9400 or at [email protected]. We also have representatives monitoring educational session chat, networking collaboration rooms and Chapter chats.

How will ACHE Face-to-Face Education credits be determined?

Attendees will receive 1 ACHE Face-to-Face Education credit for participating during the initial broadcast time of a live session that qualifies for Face-to-Face Education credit (see each session description for details). Attendees can self-report 1 ACHE Qualified Education credit if viewing the recording of the session after the initial broadcast.

How will ACHE Face-to-Face Education and ACHE Qualified Education credits be updated in My ACHE account?

ACHE Face-to-Face Education credits will be automatically added to your My ACHE account after the virtual platform closes. If you are using Congress to obtain your required ACHE Face-to-Face Education credits for your FACHE® recertification, you will receive an email after your credits have been posted and can complete your recertification application and pay your fee at that time.

ACHE Qualified Education credits can be earned by participating in qualifying On-demand Sessions. You should self-report these credits in your My ACHE account under the “My Education” link in the Helpful Links list.

How can I claim continuing education for physicians, nurses, pharmacists or physician assistants; or CPPS credit?

Continuing education credit for physician, nurses, pharmacists and physician assistants must be claimed by Friday, April 30Click here to claim continuing education credit.

CPPS credit can be claimed by contacting Patricia Bonsu, project manager, at [email protected].