Headshot of Terri Marshall

Terri Marshall

Associate Director


Terri Marshall is an associate director in the Healthcare Performance Improvement Practice at Berkeley Research Group. She has more than 30 years of experience in the healthcare industry. Ms. Marshall has experience in many operational environments, including hospital case management, quality, revenue cycle, physician group practice, private home healthcare organization, accreditation and patient registration. She has held multiple hospital leadership positions, helping complex departments identify and address problems and improve outcomes. Ms. Marshall has extensive experience with implementing case management redesign, improving health system throughput and the revenue cycle, and preparing hospitals for accreditation readiness.


The Challenges and Opportunities in Managing Clinical Workforce and Patient Throughput

Presented by Bill Orrell, RN, Kim Richard, RN, NEA-BC, Terri Marshall at 11:15 AM on Thursday, March 25th.

Join this concurrent session for an overview of health system patient throughput, including key data elements required to measure success. We will discuss leading practices in managing length of stay, including a multi-disciplinary approach to reducing excess patient days, a data-driven approach to identify patients at risk for long length of stay, the role of…