Headshot of Ted Donnelly

Ted Donnelly

Director, Clinical Quality and Performance Improvement

Universal Health Services

As a healthcare professional with 40 years of experience, Ted Donnelly has worked in multiple channels of the industry, having served in staff nurse and director roles in perioperative and cardiac care settings, and operational and clinical consulting roles with McFaul & Lyons Inc., Johnson & Johnson Healthcare Systems and Premier Inc. In his current role as corporate director, clinical quality improvement, at Universal Health Services, Mr. Donnelly integrates Lean principles and change leadership in 28 acute care hospitals, facilitating the growth of the quality department presence in each of the facilities to a fully integrated service line. Leading with evidence-based clinical practices and established data, the quality teams drive enhanced processes to positively impact patient care and achieve improved outcomes. Additionally, Mr. Donnelly has direct oversight of the development and implementation of clinical education, incorporating internal and external resources to achieve the timely and effective deployment of learning plans. He holds a Bachelor of Science degree in nursing from Hahnemann University, now Drexel University, and a master’s degree in healthcare administration from Villanova University.


Using a Competency Framework to Elevate Quality Performance at a System Level

Presented by Stephanie Mercado, CPHQ, Ted Donnelly at 1:00 PM on Friday, March 26th.

Ted Donnelly, the director of clinical quality performance improvement at Universal Health Services, a $11.4 billion health system based in King of Prussia, Pennsylvania, took a proactive approach to solving this problem and sought to improve quality by pulling healthcare’s largest lever: its workforce. Working with the National Association for Healthcare Quality (NAHQ), Donnelly piloted…