Headshot of Sushant Govindan

Sushant Govindan, MD

Assoicate Chief of Staff–Quality

Kansas City VA Medical Center

Sushant Govindan is a board-certified intensivist on staff at the Kansas City VA Medical Center and assistant professor at the University of Kansas. He is also the associate chief of staff, quality, at the Kansas City VA and a member of the COVID-19 Incidence Command Team. He has a master of science degree in health and healthcare research from the Rackham School of Graduate Studies at the University of Michigan. He has an established background in leading team-based quality improvement initiatives, including multiple publications regarding QI at local, regional and national levels. He has experience with leverage VA data toward informatics solutions in the VA, as well as specific expertise in survey methodology and performance measurement. He has served within multiple QI organizations that work to improve healthcare on a national scale.

Sessions

High Reliability Organization (HRO) Principles Improve VA Workplace Burnout: The Truman THRIVE2 Model

Presented by David Isaacks, FACHE, Sushant Govindan, MD, Tim Anderson, RN, William Patterson, MD at 1:00 PM on Friday, March 26th.

THRIVE2’s implementation at a 1C Veterans Affairs hospital led to sustained HRO and quality improvement practices. At the same time, the facility saw significant improvements in several employee burnout metrics and workplace satisfaction. This culminated in Truman VA being the #1 ranked “Best Places to Work” VHA facility two years in a row. These data…