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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

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Robert Folden

Vice President/COO

Mercy Medical Center–Redding


60H – Five Key Skills to Achieve Margin Improvement Through Middle Management Development

Presented by Robert Folden, Lynn M. Torossian, FACHE at 2:15 PM on Tuesday, March 24th.

While senior leaders set a hospital’s vision, front-line leaders are responsible for delivering organizational results and supporting senior management’s strategic initiatives. These directors and managers do so by managing people, budgets and processes. As organizations become leaner and flatter in structure, mid-level managers often feel a loss of power and increased uncertainty, typically have fewer…