Patricia McGaffigan, RN, CPPS

Vice President, Safety Programs/President CBPPS

Institute for Healthcare Improvement

Patricia McGaffigan is vice president of safety programs/president, Certification Board for Professionals in Patient Safety, at the Institute for Healthcare Improvement. She also oversees IHI’s National Steering Committee for Patient Safety. Ms. McGaffigan is the former COO/senior vice president of safety programs at the National Patient Safety Foundation. She is a Certified Professional in Patient Safety, a graduate of the AHA-NPSF Patient Safety Leadership Fellowship Program, and a member of the Joint Commission National Patient Safety Committee and the Advisory Committee of the Coalition to Improve Diagnosis. Ms. McGaffigan serves on the Atrius Health Board’s System of Care Performance Committee and on the board of the Massachusetts Coalition for the Prevention of Medical Errors. A recipient of the Lifetime Member Award from the American Association of Critical Care Nurses, Ms. McGaffigan received her Bachelor of Science degree in nursing from Boston College and her Master of Science degree in nursing from Boston University.


Tackling the “HAC” of Workforce Harm: Lessons Learned From the COVID-19 Pandemic

Presented by Mary Beth Kingston, PhD, RN, Patricia McGaffigan, RN, CPPS at 2:30 PM on Wednesday, March 24th.

The healthcare industry’s workforce experiences higher rates of physical harm compared to workers in industries typically regarded as dangerous, such as coal mining and manufacturing. The impact and consequences of physical and psychological harm on patient outcomes, productivity, turnover, morale, joy in work, financial performance and reputational harm have been well documented. Despite promising progress…