Headshot of Mark Chassin

Mark R. Chassin, MD, FACP

President/CEO

The Joint Commission

Mark R. Chassin is president/CEO of The Joint Commission. In this role, he oversees the activities of the nation’s predominant standards-setting and accrediting body in healthcare. Joint Commission accreditation and certification is recognized worldwide as a symbol of quality that reflects an organization’s commitment to quality improvement and to meeting state-of-the-art performance standards. Dr. Chassin is also president of the Joint Commission Center for Transforming Healthcare. Established in 2009 under Dr. Chassin’s leadership, the center works with the nation’s leading hospitals and health systems to address healthcare’s most critical safety and quality problems, such as healthcare-associated infection, hand-off communications, wrong site surgery, surgical site infections, and prevention of avoidable heart failure hospitalizations. The center is developing solutions through the application of the same Robust Process Improvement methods and tools other industries rely on to improve quality, safety and efficiency. In keeping with its objective to transform healthcare into a high reliability industry, The Joint Commission will share these proven effective solutions with the more than 20,000 healthcare organizations and programs it accredits and certifies.

Sessions

Leadership for High Reliability Safe Care

Presented by M. Michael Shabot, MD, Mark R. Chassin, MD, FACP at 11:15 AM on Thursday, March 25th.

This program will provide both the overview and the tools for senior executives to embark on a high reliability safety journey for their healthcare organizations. Gaps in current healthcare practices will be discussed, and presenters will provide examples of how similar gaps are addressed in other settings. Prerequisites for high reliability, including board and senior…