Headshot of M. Michael Shabot

M. Michael Shabot, MD

Founding Partner

Relia Healthcare Advisors

M. Michael Shabot is a founding partner of Relia Healthcare Advisors, which provides services in the areas of high reliability safety and quality, executive leadership development, organizational culture assessment, medical staff governance and implementation of the Malcolm Baldrige Quality Framework. He formerly served as executive vice president/system chief clinical officer of the Memorial Hermann Health System in Houston. Dr. Shabot also served as chairman of Memorial Hermann’s ACO Board. Under Dr. Shabot’s leadership, Memorial Hermann embarked on a journey to high reliability safety.

In 2013, the organization received the John M. Eisenberg Award for Patient Safety and Quality, presented by the Joint Commission and National Quality Forum. In 2009, Memorial Hermann received both the National Quality Healthcare Award from the National Quality Forum and the National Patient Safety Leadership Award from the VHA Foundation and National Business Group on Health. In 2016, Memorial Hermann Sugar Land Hospital received the Baldrige National Quality Award, and in 2017 and 2018 respectively, Memorial Hermann’s Katy Hospital and Memorial City Medical Center received the Texas Award for Performance Excellence, which is based on the Baldrige National Quality Award criteria. In 2019, Memorial Hermann received the International Hospital Federation’s Dr Kwang Tae Kim Grand Award, which was presented to Dr. Shabot at the IHF Congress in Muscat, Oman.

Sessions

Leadership for High Reliability Safe Care

Presented by M. Michael Shabot, MD, Mark R. Chassin, MD, FACP at 11:15 AM on Thursday, March 25th.

This program will provide both the overview and the tools for senior executives to embark on a high reliability safety journey for their healthcare organizations. Gaps in current healthcare practices will be discussed, and presenters will provide examples of how similar gaps are addressed in other settings. Prerequisites for high reliability, including board and senior…