Headshot of Kenneth Maxik

Kenneth Maxik, FACHE

Vice President, Support Services

CompleteRx Ltd.

Kenneth Maxik is vice president of support services for CompleteRx Ltd. He brings more than 20 years of hospital operations, management consulting and healthcare executive experience to the firm. He is a certified master black belt in Lean Six Sigma, an ISO 9001 auditor and a senior member of the American Society for Quality. He has managed a broad spectrum of engagements throughout the United States in the areas of general operations improvement, pharmacy compliance, patient safety initiatives and hospital benchmarking.

Prior to joining CompleteRx, Mr. Maxik was a regional vice president for a pharmacy management firm. Mr. Maxik’s professional experience also includes consulting work for a Fortune 50 firm and roles in hospital administration. He is a member of the Executive Committee for the Kentucky Association for Healthcare Quality and a member of the board of directors of the Kentucky Center for Performance Excellence. Mr. Maxik has a Master of Business Administration degree from Syracuse University and a Bachelor of Science degree in pharmacy from Albany College of Pharmacy. He is board certified in healthcare management as an ACHE Fellow.


Using the Baldrige Performance Excellence and ISO 9001 Frameworks to Thrive in Uncertain Times

Presented by Denise Haynes, Kenneth Maxik, FACHE, Maureen M. Washburn, RN, FACHE at 1:00 PM on Friday, March 26th.

In February 2015, multiple messages were sent to hospital executives and executive directors from the Alliance for Performance Excellence, explaining the collaboration initiated among the Baldrige Foundation, the Baldrige Performance Excellence Program and the American Hospital Association. The AHA, a sponsor of the 2015–2016 Baldrige Excellence Framework, sent a memo to its entire membership, championing…