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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at ache.org/Coronavirus.

Zavaleta_KW

Kathryn W. Zavaleta, FACHE

Senior Principal Health Systems Engineer

Mayo Clinic

Kathryn W. Zavaleta is senior principal health systems engineer for the Mayo Clinic, Rochester, Minnesota, Department of Management Engineering and Internal Consulting. A graduate of the University of Michigan School of Public Health (master’s degree in health services administration), Ms. Zavaleta’s leadership includes diverse healthcare settings in rural, community multi-site, military, academic and international healthcare organizations. She is a trusted adviser on diffusion of best practice for leaders across the continuum from primary to tertiary care. Her expertise in strategy deployment focuses on the particular challenges of caring for the sickest patients with chronic diseases, including the current mental health crisis and opioid-related morbidity and mortality. She is a member of the ACHE Minnesota Chapter Board and chair of the Southeast Minnesota Local Program Council. Ms. Zavaleta is board certified in healthcare management as an ACHE Fellow.

Sessions

S10A – Improvisation Techniques for Healthcare Leaders: Activate, Articulate, Communicate

Presented by Kathryn W. Zavaleta, FACHE, Lori N. Scanlan-Hanson, RN at 2:15 PM on Tuesday, March 24th.

During this seminar, two experienced communication and facilitation experts will lead the group through the basic principles of Medical Improv. Acknowledging that our work environment tests our communication skills every single day, this session offers you a chance to enhance your communication skills through practical techniques from Medical Improv. Improvisational theatre skills have a surprising…

S10B – Improvisation Techniques for Healthcare Leaders: Activate, Articulate, Communicate

Presented by Kathryn W. Zavaleta, FACHE, Lori N. Scanlan-Hanson, RN at 4:15 PM on Tuesday, March 24th.

During this seminar, two experienced communication and facilitation experts will lead the group through the basic principles of Medical Improv. Acknowledging that our work environment tests our communication skills every single day, this session offers you a chance to enhance your communication skills through practical techniques from Medical Improv. Improvisational theatre skills have a surprising…