Headshot of Howard Gershon

Howard J. Gershon, LFACHE

Founding Principal

New Heights Group

Howard J. Gershon is a founding principal of New Heights Group, a management consultancy. He has spent 40-plus years working with boards and senior managers on strategic planning, market research, organization development, facility development, and program and service development initiatives with a focus on behavioral health services. He holds a Bachelor of Arts degree in economics from Alfred University and a Master of Health Services Administration degree from The George Washington University. Mr. Gershon’s national client base has included not-for-profit healthcare providers, state, local and federal government agencies, and publicly held corporations. He has been a speaker at many national conferences and recently served as the ACHE Regent for New Mexico. He is board certified in healthcare management as an ACHE Life Fellow.


Addressing an Overwhelmed System: Moving to a Rational System of Care for Patients in Mental Health Crisis

Presented by Howard J. Gershon, LFACHE, Leslie S. Zun, MD, Stephen M. Merz, FACHE at 1:00 PM on Friday, March 26th.

For the past several years, our healthcare delivery system has been struggling to address an onslaught of behavioral health crises. Many patients have suffered because they haven’t been able to get the kind of help that they need, and others have received services in crowded, medically focused emergency departments or other inappropriate treatment settings. This…

Mental Health Crisis: Patient Care in the Right Place at the Right Time

Presented by Howard J. Gershon, LFACHE, Leslie S. Zun, MD, Stephen M. Merz, FACHE at 10:00 AM on Monday, March 22nd.

According to national figures, approximately 15% of all emergency department patients present with a mental health crisis. Understanding the difference between a mental health crisis and an emergency is essential to determine the best care option. The emergency department is usually the appropriate environment for psychiatric emergencies but not for a mental health crisis. To…