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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at ache.org/Coronavirus.

Drexler_DM

Diane M. Drexler, DNP, RN, FACHE

CNO

Yavapai Regional Medical Center

Sessions

102H – Patient Blood Management: Low-Hanging Fruit to Improve Quality and Promote Safety While Saving Millions

Presented by Pierre Tibi, MD, Diane M. Drexler, DNP, RN, FACHE at 10:45 AM on Wednesday, March 25th.

During this seminar, you will learn how to develop a comprehensive patient blood management program. Explore what actions Yavapai Regional Medical Center implemented to improve its utilization of blood components while improving quality of care and decreasing costs. Transfusions are one of the most prescribed procedures in America at about 30 million blood products per…

63A – Closing the Communication Gap and Achieving Buy-In: Patients, Families and Workforce

Presented by Jennifer Volland, RN, FACHE, Diane M. Drexler, DNP, RN, FACHE at 2:15 PM on Tuesday, March 24th.

During this seminar you will learn 10 common communication mistakes people make, four attributes that impact approachability and what one healthcare system adopted to improve its patient-communication processes, leading to higher staff engagement. Ultimately, Yavapai Regional Medical Center made a real difference in its patients’ and families’ understanding of information that was being imparted for…

63B – Closing the Communication Gap and Achieving Buy-In: Patients, Families and Workforce

Presented by Jennifer Volland, RN, FACHE, Diane M. Drexler, DNP, RN, FACHE at 4:15 PM on Tuesday, March 24th.

During this seminar you will learn 10 common communication mistakes people make, four attributes that impact approachability and what one healthcare system adopted to improve its patient-communication processes, leading to higher staff engagement. Ultimately, Yavapai Regional Medical Center made a real difference in its patients’ and families’ understanding of information that was being imparted for…