Headshot of David Isaacks

David Isaacks, FACHE


Kansas City VA Medical Center

David Isaacks is the CEO/director of the Kansas City VA Medical Center. His previous appointment was at the Harry S. Truman Memorial Veterans’ Hospital in Columbia, Mo., where Mr. Isaacks was instrumental in the modernization of that medical center’s facilities and leading his team in the adoption of high reliability practices. Also, under his leadership at the Truman VA, the center was ranked No. 1 nationally for two consecutive years by the VA for achieving the highest employee satisfaction.

Mr. Isaacks joined the VA in 2006 and has served in several leadership roles including deputy network director for both the VA Sunshine Healthcare Network in St. Petersburg, Fla., and the VA Heartland Network in Kansas City, Mo. He also served as director of the VA Central Plaines Consolidated Patient Account Center in Leavenworth, Kan.

Mr. Isaacks received a bachelor’s degree in business administration and management from Southern Illinois University and a master’s degree in organizational management from the University of Phoenix. He is a VHA Certified Mentor and board certified in healthcare management as an ACHE Fellow. Additionally, Isaacks is a proud veteran of the United States Marine Corps.


High Reliability Organization (HRO) Principles Improve VA Workplace Burnout: The Truman THRIVE2 Model

Presented by David Isaacks, FACHE, Sushant Govindan, MD, Tim Anderson, RN, William Patterson, MD at 1:00 PM on Friday, March 26th.

THRIVE2’s implementation at a 1C Veterans Affairs hospital led to sustained HRO and quality improvement practices. At the same time, the facility saw significant improvements in several employee burnout metrics and workplace satisfaction. This culminated in Truman VA being the #1 ranked “Best Places to Work” VHA facility two years in a row. These data…