Craig Deao

Craig Deao is a prominent industry thought leader, accomplished executive and experienced board member helping leaders create better places to work, practice medicine and receive care. He serves as a trusted adviser on healthcare leadership to boards and executive teams, focusing on the areas of patient experience, employee engagement and patient safety. He splits his time between executive management and thought leadership responsibilities as a published author and invited speaker to more than 400 healthcare organizations across the United States, Canada and Australia. Mr. Deao co-led Studer Group’s journey to become a recipient of the Malcolm Baldrige National Quality Award in 2010. In 2016, he combined his experience with the latest evidence to author the book The E Factor: How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare. In addition to his full-time work with Huron, Mr. Deao serves as an ACHE Faculty Associate.