Craig Deao

Managing Director/National Speaker/Author

Huron Consulting Group

Craig Deao is a prominent industry thought leader, accomplished executive and experienced board member helping leaders create better places to work, practice medicine and receive care. He serves as a trusted adviser on healthcare leadership to boards and executive teams, focusing on the areas of patient experience, employee engagement and patient safety. He splits his time between executive management and thought leadership responsibilities as a published author and invited speaker to more than 400 healthcare organizations across the United States, Canada and Australia. Mr. Deao co-led Studer Group’s journey to become a recipient of the Malcolm Baldrige National Quality Award in 2010. In 2016, he combined his experience with the latest evidence to author the book The E Factor: How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare. In addition to his full-time work with Huron, Mr. Deao serves as an ACHE Faculty Associate.


Nobody Fights Their Own Ideas: Innovation as a Source of Engagement

Presented by Craig Deao at 1:00 PM on Friday, March 26th.

This seminar will describe the shared attributes of organizations where the predominant culture styles include both innovation and high reliability. Faculty will emphasize the specific actions leaders can take to set these cultures into motion, rather than simply describing key tenets. Attendees will learn about specific actions such as how to build the capacity of…