Headshot of Britt Crewse

Britt H. Crewse


Adult Hospitals, University of Mississippi Medical Center

Britt Crewse joined the University of Mississippi Medical Center in 2018 in the role of COO, adult hospitals. In this role, he was responsible for all operational aspects of assigned departments/divisions with an emphasis on clinical quality, finances, performance improvement, patient throughput, productivity and patient engagement. Mr. Crewse was promoted to CEO, adult hospitals, in 2020. He is responsible for providing leadership and oversight of operations, including quality, safety and financial accountability for UMMC’s adult hospitals, which comprises three adult hospitals, 490 adult tertiary beds and 4,400 staff.

Prior to working at UMMC, Mr. Crewse worked with Duke University Health System for 19 years. While with Duke, he was an associate vice president of Diagnostic Services, associate operating officer for Ambulatory Services and associate vice president/chief compliance and privacy officer. His prior experience includes working with Ernst & Young as a senior manager and Memorial Medical Center as a director of internal audit and administrative resident. Mr. Crewse received his Bachelor of Science degree in business administration from the Ohio State University and his master’s degrees in business administration and health science from the University of Florida. He is also a certified public accountant.


BURST Margin Improvement vs. Incremental Improvement: Experiences of a University Health System’s Academic Campus and its Affiliated Rural Hospitals

Presented by Britt H. Crewse, Terri Gillespie at 1:00 PM on Friday, March 26th.

Traditional improvement methods like high reliability and lean daily management provide an engaging, standard work form of improvement but are designed for an incremental pace. Analytic tools like productivity systems and benchmarking uncover opportunity areas for improvement. Yet, most organizations find that, from time to time, incremental improvement approaches and tools come up short during…