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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at


Amy Reid


Institute for Healthcare Improvement

Amy Reid is director of the Institute for Healthcare Improvement. In this role, she leads the institute’s efforts to advance health equity, including strategy development; initiative design, implementation and evaluation; and teaching and coaching. She is director of IHI’s Pursuing Equity initiative, focused on narrowing equity gaps and understanding how healthcare can leverage its resources to advance equity. Ms. Reid also serves on IHI’s Results and Evaluation team, setting priorities for learning and evaluation, implementing a theory-driven formative evaluation approach in healthcare and community health programs, and speaking internationally on evaluation. Before joining IHI, she supported quality improvement programs at the North Carolina Area Health Education Center and at the University of North Carolina Gillings School of Global Public Health, where she conducted a qualitative evaluation of a maternal and child health QI program in Ghana. She has published peer-reviewed articles and blog posts on formative evaluation, community engagement in quality improvement, health equity and scaling up successful initiatives. Ms. Reid received a Master of Public Health degree in health behavior and health education from the University of North Carolina at Chapel Hill and a Bachelor of Science degree in biology from Davidson College.


Thomas C. Dolan Diversity Address and Breakfast – The Role of Health Systems in Advancing Equity

Presented by Amy Reid at 7:00 AM on Wednesday, March 25th.

Health care organizations have a critical role to play improving health equity for their employees, patients, and communities. Join Amy Reid, director, Institute for Healthcare Improvement to examine the IHI five-component framework to guide health systems in their efforts to improve health equity. She will share lessons and strategies from health care organizations that are…