Speaker
Vickie Monahan
Vickie Monahan is director of quality and Medicare stars for provider engagement in the West Region for Anthem. She graduated from the University of California, San Diego, with a degree in economics and went on to become a certified medical assistant and project management professional. She has more than 20 years of experience in provider offices and has been in the quality space for nine years, both on the health system and health plan sides. After becoming a National Committee for Quality Assurance certified content expert, she transformed more than 40 primary care practices at a large health system, resulting in all practices receiving Patient-Centered Medical Home Recognition. Her clinical and health plan experience helps drive her passion to improve patient health and overall experience.