Speaker

Jessica Wilkes, CMPE

Vice President Practice Operations and Growth
John Muir Foundation Practice Operations

Jessica Wilkes currently serves as vice president, practice operations and growth, for John Muir Health Foundation Practice Operations. In this role, she oversees 500 physicians across 26 locations and more than 1,000 full-time equivalents in the San Francisco Bay area. She provides expert financial, operational and developmental leadership to the operators of the four separate medical groups within JMHFPO. Ms. Wilkes utilizes her Lean Six Sigma certification to improve operational capabilities within the practices. Most recently, she has facilitated a complete reorganization of the JMHFPO executive and operations team to revitalize the foundation practice operations team and increase efficiency. Ms. Wilkes is a seasoned healthcare executive who holds a Bachelor of Business Administration degree in finance and a Master of Business Administration degree from Texas Tech. She is Lean greenbelt certified. Ms. Wilkes has more than 25 years of experience in healthcare with a broad background in operations, finance and business development.

Sessions

Wednesday, March 22
2:00–3:00 p.m.
91H - Ambulatory Care Redesign: Primary Care Access Optimization and Management Systems