About the Session
The fast emergence of the COVID-19 pandemic introduced a new level of chaos to the health system, as providers, payers, epidemiologists, policymakers and the public at large struggled to make sense of volumes of new information every day. “Business as usual” took a back seat to rethinking the U.S. healthcare model going forward, from delivery to financing. In many ways, the global pandemic magnified longstanding challenges to achieving The Triple Aim. Even organizations traditionally slower to adapt were forced to become agile in collaborating across providers, payers and policymakers, implementing virtual care technologies to maintain care for chronic patients and to triage potential COVID-19 cases and keep clinicians on the front lines energized under exceptionally trying conditions.
- Understand the demands of managing complex organizations through periods of dynamic change and heightened expectations.
- Gain insights and strategies for leading organizations through crisis.