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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

Wednesday Hot Topic #2 – Focus on Safety in Ambulatory Care: A Growing Need for Safe, Effective Care

Wednesday, March 25th

About the Session

Even though outpatient visits represent the majority of healthcare interactions, organizations tend to focus on inpatient safety. As options for ambulatory care continue to expand rapidly, leaders need to have an understanding of the safety issues specific to ambulatory care, as well as the tools and resources to address them. Join Tejal K. Gandhi, MD, CPPS, chief clinical and safety officer, Institute for Healthcare Improvement and Mark P. Jarrett, MD, senior vice president/chief quality officer/associate chief medical officer, Northwell Health to gain an understanding of the importance and impact of focusing on ambulatory care to achieve patient safety through case studies and practical examples of integration across the care continuum. You will leave the session with a clear understanding of the specific safety issues present in ambulatory care and practical tactics and tools to take action to improve them.

Presented By

Mark P. Jarrett, MD

Senior Vice President/Chief Quality Officer/Associate Chief Medical Officer
Northwell Health

Tejal K. Gandhi, MD, CPPS

Chief Safety and Transformation Officer / Senior Fellow
Press Ganey / Institute for Healthcare Improvement