About the Session
The evolving consumer expectations in healthcare demand new ways of working. Health systems today simultaneously face risk from digital disruption and unprecedented opportunities to harness the power of data and technology to fuel growth. Join Darren Rankine, partner, accounts and Josh Vincent, partner, data & technology, Transparent to gain understanding of digital disruptions in other industries and the implications on consumerism in healthcare. You will also explore opportunities to improve the customer experience, increase marketing impact, and gain deeper consumer insight through the foundational elements of a data-driven technology stack. Additionally, you will gain information on how to start and where to focus on the process toward design of your vision, needs prioritization and change management needed across your organization.