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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

S11A – Designing Innovative Team-Based Care Models: Patient-Centered Medical Homes and Neighborhoods

Tuesday, March 24th

About the Session

During this seminar, you will review how a new space configuration and operational systems can make an impact on patient-centered care. Through discussions and organizational examples, you will gain knowledge and skills to improve the delivery of primary care services at your organization. Learn how to measure the impact on patient, family, staff and physician engagement, as well as clinical outcomes.

Learning Objectives:

  • Discover tools and techniques for developing innovative, integrative models of healthcare delivery.
  • Understand the focus on improving the patient experience.

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