Organizational Resilience: Increasing Adaptive Capacity in Healthcare

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Presented By

Donald Avery, FACHE

Fairview Park Hospital

Laurie K Baedke, FACHE, FACMPE

Director, Healthcare Leadership Programs
Creighton University
About the Session

When adversity or crisis strikes, and it inevitably will, the exposure to us as individual leaders, and to our organizations and the communities we serve is high. Healthcare is replete with disruption, and occasionally specific challenges arise that stress our processes and systems even more than usual. When we experience disruption, our innate individual and organizational tendency is to “return to normal.” But progressive, high-performing organizations leverage disruption for growth and progress. As Darwin posited in 1859, “It is not the strongest of the species that survives, but rather, that which is most adaptable to change.” Resilience is defined in several ways. In some models, it is viewed as the ability to rebound from unexpected, stressful or adverse situations. In others, the perspective includes restoration plus the development of new capabilities, expanded abilities, and the creation of new opportunities.

Learning Objectives:

  • Acquire tools and resources to increase your resilience, adaptability and leadership response in times of stress, adversity and change.
  • Develop an action plan to apply learnings in order to achieve meaningful performance outcomes, both individually and organizationally.