Mental Health Crisis: Patient Care in the Right Place at the Right Time

Monday, March 22
10:00am11:00am CDT

View this session in the virtual event platform during Congress.

Live sessions will not be available until the scheduled start time. On-demand sessions are accessible March 22–April 20.

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Presented By

Howard J. Gershon, LFACHE

Founding Principal
New Heights Group

Leslie S. Zun, MD

Medical Director
Lake County Health Department

Stephen M. Merz, FACHE

Merz Healthcare Consulting
About the Session

According to national figures, approximately 15% of all emergency department patients present with a mental health crisis. Understanding the difference between a mental health crisis and an emergency is essential to determine the best care option. The emergency department is usually the appropriate environment for psychiatric emergencies but not for a mental health crisis. To determine resource availability for these patients, an investigation of community resources is necessary, along with establishing clinical and community partnerships with hospitals. These steps lay the groundwork for a collaborative approach between hospitals and community partners. The presenters will provide insights and case studies from the perspectives of a clinician, healthcare administrator and consultant. The session will include an interactive question and answer segment.

Learning Objectives:

  • Understand the difference between a mental health crisis and a mental health emergency.
  • Evaluate community resources and collaborative opportunities.

This session qualifies for 1.0 ACHE Face-to-Face Education credit. Attendees must participate during the scheduled time to earn ACHE Face-to-Face Education credit.