Master Series: Masters of Care Delivery

Wednesday, March 24
1:10pm2:10pm CDT

View this session in the virtual event platform during Congress.

Live sessions will not be available until the scheduled start time. On-demand sessions are accessible March 22–April 20.

To participate in sessions once Congress starts on March 22, please navigate to the virtual event platform to view sessions. Once you have navigated to the virtual event platform, please access the session from your “My Agenda” listing or the “Live Sessions” or “On-demand Library” under “Education & Events.” Once in the session, please check into the session to enable the full session functionality.

Presented By

Marna P. Borgstrom, FACHE

CEO
Yale New Haven Hospital and Yale New Haven Health

David L. Callender, MD

President/CEO
Memorial Hermann Health System

Susan Dentzer

Senior Policy Fellow
Robert J. Margolis Center for Health Policy, Duke University
About the Session

Join leading healthcare CEOs, Marna P. Borgstrom, FACHE, CEO, Yale New Haven Hospital and Yale New Haven Health, and David L. Callender, MD, president/CEO, Memorial Hermann Health System, to gain insight into the role that senior leaders play in leading delivery of care initiatives and improving work processes on a large scale. Borgstrom and Callender will take a deep dive into operational performance, healthcare strategy, improving clinical quality, personal authenticity and leading change to achieve enhanced patient care alongside overall organizational advancement for the success of their systems.

Learning Objectives:

  • Examine the role senior healthcare executives play in leading care delivery initiatives.
  • Identify successful approaches for improving care delivery processes while maintaining clinical excellence and positive community relationships.

This session qualifies for 1.0 ACHE Face-to-Face Education credit. Attendees must participate during the scheduled time to earn ACHE Face-to-Face Education credit.

 

This session is made possible in part by the support of Cerner, an ACHE Premier Corporate Partner.