Live sessions will not be available until the scheduled start time. On-demand sessions are accessible March 22–April 20.
To participate in sessions once Congress starts on March 22, please navigate to the virtual event platform to view sessions. Once you have navigated to the virtual event platform, please access the session from your “My Agenda” listing or the “Live Sessions” or “On-demand Library” under “Education & Events.” Once in the session, please check into the session to enable the full session functionality.
About the Session
This is a moderated discussion with Dr. Richard Stone, Acting Under Secretary for Health at the Veterans Health Administration, and Dr. Joan McInerney, Network Director for the New York/New Jersey VA Health Care Network. Hear these leaders reflect on the last year combatting the COVID-19 pandemic in the largest healthcare system in the nation. They will discuss how they promoted ongoing agility, challenged processes that became obsolete almost overnight and prioritized patients over policy while relying on frontline expertise. Additionally, they reflect on how lessons learned throughout their careers came together to tackle everything from employee wellbeing to vaccine administration in what both say was one of the hardest years of their lives.
- Discover evidence-based approaches to crisis management.
- Explore skills based on the five High Reliability Organization principles to navigate uncertainty.
This session qualifies for 1.0 ACHE Face-to-Face Education credit. Attendees must participate during the scheduled time to earn ACHE Face-to-Face Education credit.