Leadership Insights: Save Every Life You Can – Rewriting the Rules and Rebuilding the System to Navigate a Once in a Lifetime Pandemic

Monday, March 22
10:00am11:00am CDT

View this session in the virtual event platform during Congress.

Live sessions will not be available until the scheduled start time. On-demand sessions are accessible March 22–April 20.

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Presented By

Richard A. Stone, MD

Acting Under Secretary
Veterans Health Administration

Joan E. McInerney, MD, FACEP

Network Director
New York/New Jersey VA Health Care Network/VISN2

Susan Dentzer

Senior Policy Fellow
Robert J. Margolis Center for Health Policy, Duke University
About the Session

This is a moderated discussion with Dr. Richard Stone, Acting Under Secretary for Health at the Veterans Health Administration, and Dr. Joan McInerney, Network Director for the New York/New Jersey VA Health Care Network. Hear these leaders reflect on the last year combatting the COVID-19 pandemic in the largest healthcare system in the nation. They will discuss how they promoted ongoing agility, challenged processes that became obsolete almost overnight and prioritized patients over policy while relying on frontline expertise. Additionally, they reflect on how lessons learned throughout their careers came together to tackle everything from employee wellbeing to vaccine administration in what both say was one of the hardest years of their lives.

Learning Objectives:

  • Discover evidence-based approaches to crisis management.
  • Explore skills based on the five High Reliability Organization principles to navigate uncertainty.

This session qualifies for 1.0 ACHE Face-to-Face Education credit. Attendees must participate during the scheduled time to earn ACHE Face-to-Face Education credit.