Leadership for High Reliability Safe Care

Thursday, March 25
11:15am12:15pm CDT

View this session in the virtual event platform during Congress.

Live sessions will not be available until the scheduled start time. On-demand sessions are accessible March 22–April 20.

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Presented By

M. Michael Shabot, MD

Founding Partner
Relia Healthcare Advisors

Mark R. Chassin, MD, FACP

The Joint Commission
About the Session

This program will provide both the overview and the tools for senior executives to embark on a high reliability safety journey for their healthcare organizations. Gaps in current healthcare practices will be discussed, and presenters will provide examples of how similar gaps are addressed in other settings. Prerequisites for high reliability, including board and senior executive alignment, will be discussed. Key tools will be presented, including the ACHE/IHI Leading a Culture of Safety Blueprint, Just Culture, transparency, Robust Process Improvement, celebration of results, ongoing reinforcement and others. Time will be allotted for interactive questions and answers and discussion among participants.

Learning Objectives:

  • Identify the leadership prerequisites for developing and sustaining high reliability culture and practice in a healthcare organization.
  • Describe the three major changes healthcare organizations must undertake to begin the journey to high reliability.

This session qualifies for 1.0 ACHE Face-to-Face Education credit. Attendees must participate during the scheduled time to earn ACHE Face-to-Face Education credit.