How to Become Agile: Changing the Organization and Developing the Workforce

View this session in the virtual event platform during Congress.

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Presented By

Drew Weilage

Organizational Development Consultant
NewYork Presbyterian Hospital

Jordan Woods, FACHE

Senior Director, Operations
OhioHealth Riverside Methodist Hospital
About the Session

It goes by other names, too: ambiguity, flux, messiness, uncertainty—and, most importantly, reality. Working in complexity requires recognizing when we’re in a different business environment and the tools and methods we use for managing and organizing work were created for a more predictable time.

Organizations have realized this and have resolved to become more agile, more responsive and more adaptable. It’s commendable and necessary and requires a way of working most of us are unfamiliar with. This session will introduce a framework for orienting you, those who work for you and those you work with to working in complexity. The mental models and improved skills needed for individuals to work in complexity also will be highlighted. Finally, the required transformation of the organization’s systems and structures to make agility, responsiveness and adaptability possible will be discussed.

Learning Objectives:

  • Recognize and identify the causes of complexity and how the transition to working in complexity requires reimagining how we work at organizational and individual levels.
  • Design and employ a theory-based organizational development approach to help departments, teams, and individuals work in agile, responsive and adaptable ways.

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