Live sessions will not be available until the scheduled start time. On-demand sessions are accessible March 22–April 20.
To participate in sessions once Congress starts on March 22, please navigate to the virtual event platform to view sessions. Once you have navigated to the virtual event platform, please access the session from your “My Agenda” listing or the “Live Sessions” or “On-demand Library” under “Education & Events.” Once in the session, please check into the session to enable the full session functionality.
About the Session
It goes by other names, too: ambiguity, flux, messiness, uncertainty—and, most importantly, reality. Working in complexity requires recognizing when we’re in a different business environment and the tools and methods we use for managing and organizing work were created for a more predictable time.
Organizations have realized this and have resolved to become more agile, more responsive and more adaptable. It’s commendable and necessary and requires a way of working most of us are unfamiliar with. This session will introduce a framework for orienting you, those who work for you and those you work with to working in complexity. The mental models and improved skills needed for individuals to work in complexity also will be highlighted. Finally, the required transformation of the organization’s systems and structures to make agility, responsiveness and adaptability possible will be discussed.
- Recognize and identify the causes of complexity and how the transition to working in complexity requires reimagining how we work at organizational and individual levels.
- Design and employ a theory-based organizational development approach to help departments, teams, and individuals work in agile, responsive and adaptable ways.