Live sessions will not be available until the scheduled start time. On-demand sessions are accessible March 22–April 20.
To participate in sessions once Congress starts on March 22, please navigate to the virtual event platform to view sessions. Once you have navigated to the virtual event platform, please access the session from your “My Agenda” listing or the “Live Sessions” or “On-demand Library” under “Education & Events.” Once in the session, please check into the session to enable the full session functionality.
About the Session
THRIVE2’s implementation at a 1C Veterans Affairs hospital led to sustained HRO and quality improvement practices. At the same time, the facility saw significant improvements in several employee burnout metrics and workplace satisfaction. This culminated in Truman VA being the #1 ranked “Best Places to Work” VHA facility two years in a row. These data are some of the first to show a possible association between burnout, HRO practices and process improvement. The consequences of burnout on healthcare workers are unquestionably significant. What remains in doubt is how to effectively prevent and mitigate this issue. Multiple interventions have attempted to tackle burnout. However, THRIVE2 offers hospital leaders the possibility of tackling two issues with one large intervention. While instituting continuous process improvement and HRO practices, hospitals can now potentially mitigate medical errors, change their underlying workplace culture and decrease burnout.
- Implementation of high reliability organization principles improve employee experience and reduce burnout at the hospital level.
- High reliability in healthcare with continuous process improvement appears to mitigate burnout in healthcare professionals.