Skip to content

After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

High-Reliability Healthcare Boot Camp

Sunday, March 22nd

About the Session

Although high reliability is clearly possible in complex industries, the question remains how to achieve it in healthcare. This program will teach the organizational requirements for starting on a high-reliability journey and the tools to achieve it over time. The critical importance of leadership commitment at the board and CEO levels to achieving the ultimate goal of zero harm will be discussed, including the new report from ACHE and the Institute for Healthcare Improvement/National Patient Safety Foundation Lucian Leape Institute, Leading a Culture of Safety: A Blueprint for Success. The session will illustrate how the adoption of robust process improvement can provide an organization with a positive ROI while enabling substantial improvements in quality of care.

Continental breakfast and lunch provided.

Learning Objectives:

  • Identify the leadership prerequisites for developing and sustaining a high-reliability culture and practice in a healthcare organization.
  • Describe the three major changes healthcare organizations must undertake to begin the journey to high reliability.

Attendees will be able to download electronic session handouts prior to the beginning of this program. Please note no printed handouts will be provided.


In support of improving patient care, the American College of Healthcare is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive 7 Interprofessional Continuing Education (IPCE) credit for learning and change.

Physician Continuing Medical Education
The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 7 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education
The American College of Healthcare Executives designates this live activity for a maximum of 7 contact hours of continuing nursing education.

Continuing Pharmacy Education
The American College of Healthcare Executives designates this knowledge-based activity for a maximum 7 contact hours of continuing pharmacy education credit.

Physician Assistant Continuing Education
ACHE has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for a maximum of 7 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

Presented By

M. Michael Shabot, MD

Founding Partner
Relia Healthcare Advisors

Mark R. Chassin, MD

The Joint Commission