Crisis Leadership in a Healthcare Organization

View this session in the virtual event platform during Congress.

Live sessions will not be available until the scheduled start time. On-demand sessions are accessible March 22–April 20.

To participate in sessions once Congress starts on March 22, please navigate to the virtual event platform to view sessions. Once you have navigated to the virtual event platform, please access the session from your “My Agenda” listing or the “Live Sessions” or “On-demand Library” under “Education & Events.” Once in the session, please check into the session to enable the full session functionality.

Presented By

Patrick Conroy

Director, Safety & Environment of Care
About the Session

During this seminar, the presenter will discuss basic crisis leadership traits and characteristics, drawing on his firsthand experience in managing multiple large-scale emergencies within the UCHealth System. The goal of this seminar is to demonstrate to leaders that traditional leadership concepts may not be the most effective approach when dealing with rapidly escalating emergencies. The presenter will place an emphasis on the behavioral health aspects of healthcare crisis leadership.

Learning Objectives:

  • Describe the differences in leadership characteristics that are necessary to successfully manage a crisis within a healthcare organization.
  • Illustrate lessons learned in responding to and managing complex crises within a healthcare system.