About the Session

Leading organization to achieve higher performance and improve results are healthcare leaders’ primary challenges and responsibilities. The Malcolm Baldrige Health Care Criteria for Performance Excellence were created as a framework for this challenge. This program provides an introduction to the Baldrige Criteria in simple, actionable terms, demystify the Baldrige journey and discuss the best learning and development practices used by Malcom Baldrige National Quality Award winners in the healthcare field. The price for attending this session is $1,015 for members and $1,215 for nonmembers.

Learning Objectives:

  • Discuss the Baldrige criteria, including realities and misconceptions, and how they can be used to improve organizational performance.
  • Improve your organization’s processes and outcomes regardless of whether you are on a formal Baldrige journey.