96X—Making Ethical Decisions Quickly: Ethics Skills for Any Crisis

Wednesday, March 30th

About the Session

Compliance programs, while essential, are often insufficient to prepare people for moments of crisis. Similarly, relying just on intuition or instinct often leads good people into ethical mistakes. What’s needed are ethical skills, skills that anyone can learn. But a crisis is the wrong time to develop those skills. Preparing in advance with proper training and regular practice helps people avoid common ethical mistakes found in every crisis.

Drawing on the experience of having a whole nation watch while treating Matthew Shepard—a gay University of Wyoming student who was savagely beaten—this session will review the skills needed to navigate every crisis ethically. Participants will also learn how to develop those skills in advance so they are ready and available when needed most.

This session includes real dilemmas from healthcare professionals as exercises for participants to practice the following skills: values mastery, ethical resourcefulness, and culture development. Participants will leave the session with practice tools that can be used in team meetings or training programs.

Learning Objectives:

  • Master ethical values by learning to use them as regular decision tools.
  • Identify and deploy key resources when faced with an ethical crisis to reduce decision errors.


Presented By

Aaron Miller

Ethics Professor and Co-author of The Business Ethics Field Guide
Merit Leadership