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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

94X – Transforming Our People Strategies: Innovative Approaches From Leading Health Systems

Wednesday, March 25th

About the Session

Healthcare leaders are increasingly recognizing that our approaches to managing people are not delivering the engagement, development, change readiness and well-being that our organizations need to navigate forward. Will future success require a radical rethinking of how we approach our management roles? Which approaches have the strongest evidence for success, versus just being “new and flashy”?

In this engaging seminar, learn from the experiences of senior leaders from three leading health systems that are taking highly innovative approaches to people leadership. You will gain an overview of the current state-of-the-science about which leadership practices have proven track records. You will then hear from a panel of leaders who will each introduce their organizations’ case examples using a foundational framing question that the initiative sought to address. The seminar also will feature a question-and-answer session about the people management challenges you are facing within your own organization.

Learning Objectives:

  • Gain a deeper understanding of employee engagement challenges in the wake of significant technological, social and economic change.
  • Evaluate new approaches to leadership using first principles thinking and the benefit of real-world experiences.


Presented By

Andrew N. Garman, PsyD

Rush University

Dick Argys

Senior Vice President/Chief Administrative Officer
Boston Children's Hospital

Jeanne Armentrout

Executive Vice President/Chief Administrative Officer
Carillion Clinic

Robert Riney

President, Healthcare Operations/COO
Henry Ford Health System