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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

86X – Leveraging Pharmacist Providers to Increase Access: Strategies for Success in Team-Based Models of Care

Wednesday, March 25th

About the Session

Pharmacists are integral members of the healthcare team and play an important role in optimizing medication use and improving patient care. Given the growing focus on optimizing patient outcomes, pharmacists have made a proven impact on meeting quality metrics and reducing costs, including in value-based payment models such as accountable care organizations and patient-centered medical homes. Increasing patient access to care continues to be a top priority for healthcare organizations of all types and sizes. The Department of Veterans Affairs has been successful in this endeavor through optimization of pharmacist providers. This seminar will describe the successful integration of pharmacists across rural facilities through a specially funded project. The project has served over 170,000 veterans by intervening in key areas such as primary care, pain management and mental health.

Faculty from the VA will share the program’s successes through case studies and quality of care outcomes. They also will provide insight into high-functioning teams and describe deployment strategies that can apply to all healthcare organizations. The program will also explore how optimization of pharmacists on integrated care teams reduces provider burnout, and how primary and specialty provider burden is reduced by using pharmacists to their highest capacity.

Learning Objectives:

  • Describe key strategies for integrating pharmacists to improve patient access to care.
  • Define how to use principles of high-functioning teams to integrate pharmacists as core team members to lessen patient care burden on primary and specialty providers.


Presented By

Linda L. Kight, FACHE

Health Systems Specialist
Department of Veterans Affairs

Heather Ourth

National Pharmacy Benefits Management Program Manager
Department of Veterans Affairs

Julie Groppi

National Pharmacy Benefits Management Program Manager
Department of Veterans Affairs