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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

77H – Developing a High-Quality and High-Value Pharmacy Services Model of Care

Tuesday, March 24th

About the Session

The business of hospital and health system pharmacy is intricate and rapidly evolving. If left untapped, organizations may risk losing hundreds of thousands of dollars and numerous opportunities to further improve patient care. This session will provide valuable perspectives from a chief pharmacist officer on navigating the complexity of the pharmacy business to ensure an optimal pharmacy enterprise for your hospital or health system. The seminar will underscore the challenges and opportunities for hospital and health system pharmacy. Key topics to be covered include: drug shortages, centralized supply management, pharmacy workflows, the 340B Drug Pricing Program, infusion centers, controlled substance diversion, regulatory issues and compliance, and using data to drive decision-making. You will take away a set of critical questions for use in developing a plan and strategy for building a high-quality, high-value model of care for pharmacy services in your organization. The program will also provide you with several helpful tools and resources to help drive solutions.

Learning Objectives:

  • Define the core elements of an organization’s pharmacy business and identify the challenges and opportunities for pharmacy service lines.
  • Design and employ a plan for developing a high-quality, high-value care model for pharmacy services.


Presented By

Kathleen Pawlicki, FASHP

Vice President/Chief Pharmacist / President
Beaumont Health / American Society of Health-System Pharmacists