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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

74 – Superior Productivity in Healthcare Organizations: How to Get It, How to Keep It

Tuesday, March 24th

About the Session

This session will be held at the Swissôtel Chicago; includes a 15-minute break.

A logical program to develop superior productivity requires four components: specific, simple and realistic labor productivity standards; effective monitoring protocols that everyone can easily understand and follow; accountability and authority explicitly drawn at each management level (i.e., governing rules); and a system of incentives and consequences.

This seminar will show you how to develop an effective productivity system based on a foundation of realistic labor standards, easy to understand reporting, simplicity, fairness, acceptance and accountability. Learn how to identify best-demonstrated performance for every department and how to accurately measure volume and patient acuity with tools given to you by the presenters. Faculty also will discuss new productivity management rules and procedures, and share methods for instituting incentives and consequences to hold the gains. While some organizations may have a few of these elements in place, very few have coordinated all the elements to work together as a system.

Learning Objectives:

  • Identify best-demonstrated performance for every department.
  • Design a productivity program of standards, policies, procedures, incentives and consequences to ensure success.


Presented By

Paul A. Fogel

Executive Information Systems Inc.

Amanda Hullet

Hutchinson Regional Healthcare System