About the Session

Becoming a high-reliability organization is a goal of many healthcare leaders, but do you know how to execute that strategy to transform your organization into a highly reliable one? This session starts with an overview of the fundamentals of high-reliability organizations, including a discussion about the five hallmarks of high reliability. It then builds on these to describe the attitudes of high-reliability organizations and contrasts those with organizations that have not achieved high reliability. A discussion on how high reliability starts with an individual and organizational mindset will enhance the experience. You will review a set of core principles and proven practices you can adopt and adapt. You will leave this session knowing how to embed these best practices into your organization’s DNA so high reliability isn’t just “something else we do,” but “the way we do everything we do.”

Learning Objectives:

  • Discover the distinguishing characteristics of high-reliability organizations and strategies to foster these in your organization.
  • Describe the core principles leaders of high-reliability organizations follow.