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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

62B – The Role of Leadership in Implementing the National Action Plan to Prevent Healthcare Harm

Tuesday, March 24th

About the Session

It is increasingly recognized that preventable harm in healthcare is a leading cause of death in the United States. While efforts to improve patient safety have been ongoing for several decades, the scale of improvement has been limited and inconsistent. Further, efforts often have failed to integrate and optimize the disparate efforts of the many stakeholders working on patient safety. Recognizing this shortcoming, the Institute for Healthcare Improvement convened the National Steering Committee for Patient Safety, a 27-member group representing the diverse stakeholders involved in patient safety, to develop a National Action Plan for the Prevention of Health Care Harm, recommend coordinated strategies to accelerate progress in patient safety and identify opportunities to collaboratively advance those strategies.

The National Action Plan seeks to lay the foundation for improving safety by encouraging healthcare leaders and policymakers to establish cultures of safety, promote the spread of learning systems, advance patient and family engagement, and improve workforce and caregiver safety. This seminar will outline the rationale for greater coordination among patient safety stakeholders; review National Action Plan recommendations and strategies; identify existing resources and tools; discuss the influence of leaders in advancing patient safety and implementing the National Action Plan; and conclude with a time for attendees to ask questions and interact with the speakers.

Learning Objectives:

  • Explain the rationale for establishing greater coordination among patient safety stakeholders across foundational areas of improvement.
  • Describe key recommendations in the National Action Plan and identify strategies, tools and resources for use in implementation of the plan.


Presented By

Tejal K. Gandhi, MD, CPPS

Chief Safety and Transformation Officer / Senior Fellow
Press Ganey / Institute for Healthcare Improvement

Sam Watson, CPPS

Senior Vice President, Field Engagement
Michigan Health & Hospital Association