54X— Inspiring and Leading Change in Turbulent Times: Agility and Resilience in Healthcare Leadership

Tuesday, March 29th

About the Session

This program builds on evidence from leadership and management studies, and on Dr. Kaissi’s experience as an executive coach, consultant and researcher, to enable the participating executives to develop the skills needed for agile leadership. Agile healthcare leaders combine flexibility in adapting to change, speed in making informed decisions, and resilience through challenges and change. The participating executives will learn specific self-leadership, team-leadership, and organizational-leadership skills and behaviors that will enable them to drive high performance, including patient, employee and physician engagement; quality and safety outcomes; and financial metrics. A behavioral change toolkit will be provided to the attendees with specific focus on different situations such as how leaders manage their focus and attention, how they speak and listen to others; how they act every day; how they make decisions; how they give credit to others; how they respond to criticism; how they handle conflict and failure; how they inspire change and how they drive success.

Learning Objectives:

  • Demonstrate a deep understanding of the principles of agile leadership, including resilience, flexibility and speed.
  • Develop agile leadership skills and behaviors to inspire change and drive high performance.


Presented By

Amer Kaissi, PhD

Professor, Healthcare Administration
Trinity University