About the Session

Merely creating the structure on an organizational chart does not guarantee success of a matrix-dyad management and leadership structure. Ineffective execution of a matrix-dyad structure can lead to increased bureaucracy, authoritative ambiguity, delays in decision-making and disengagement among teams. To avoid these pitfalls, it is imperative that executive leadership deploy a clear plan for governance, communication, alignment and well-defined accountability. Leadership often gets only one chance to successfully structure relationships with physicians. During this session, faculty will reveal national research of matrix-dyad models that work and those that are challenged. The focus will be on the discovery of critical design features that energize physicians, engage stakeholders and produce meaningful strategic change. At the end of the session, you will take away a self-diagnostic exercise to share with leaders in your organization.

Learning Objectives:

  • Discuss critical steps in designing a matrix-dyad organizational structure, including constructing a self-assessment and formulating improvement plans to ensure long-term success.
  • Review training and mentoring of the dyad-team as “one” and describe modes of communication, transparency and lines of authority.