About the Session

With the continued rapid movement of healthcare services from the inpatient to the ambulatory setting, healthcare leaders will need to focus even more attention on this rapidly growing strategic area. This fast-moving session covers the major strategic imperatives needed to optimize the management of both quality and costs in ambulatory settings of all kinds. Faculty will touch on several key areas, including making a cultural transformation; engaging and aligning with strategic partners; redesigning medical staff to be system based; becoming health information management literate; optimizing quality and safety through standardized practices; enhancing customer service and loyalty through standardized practices; collaborating to reduce operating costs; and building a population health infrastructure and a population health delivery and business model. You will leave with ideas for transforming your organization’s clinical and business delivery models for the 21st century.

Seminar 39 will be held at the Palmer House Hilton; includes a 15-minute break.

Learning Objectives:

  • Understand the imperative to gain greater management control over both clinical and business outcomes in the ambulatory setting.
  • Explore how partnering with physician leaders and other clinicians to achieve optimized clinical and business outcomes in the ambulatory setting is necessary to succeed with increasingly at-risk contracts in a pay-for-value world.