Skip to content

After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

32X – Diversity and Inclusion: A Pragmatic Organizational Framework for Achieving Health Equity

Monday, March 23rd

About the Session

The presenters will discuss the four fundamental pillars that have proven to be effective in their approach for achieving health equity after the creation of RWJBarnabas Health in 2016: board and leadership engagement, clinical outcomes impacting safety, population health initiatives improving the health of communities served, and employee optimization. To achieve board and leadership engagement, RWJBarnabas Health selected a chief diversity and inclusion officer and rolled out a new strategy for building, expanding, and operationally aligning strategies at 11 acute care hospitals. For the clinical outcomes pillar, the system offered training to nearly 30,000 employees in cultural humility, sensitivity and competency; LGBTQ issues; patient access and registration; real data; and how to handle issues surrounding children’s sex at birth, current gender and preferred name. For population health, the system discussed various interventional models for keeping its communities safe and healthy and ensuring job readiness through the Hire Newark program, which helps local residents with employable skills to be hired by local businesses. Finally, the system addressed employee optimization through collaborating with human resources and a recruitment firm to ensure diversity is part of its recruitment goal and overall strategy, including senior leadership positions.

Learning Objectives:

  • Understand the strategic framework for board and leadership diversification and engagement leading to organizational optimization and equitable outcomes.
  • Gain greater insights in the implementation of practical strategies for leading and impacting clinical outcomes that are patient-centered and culturally inclusive.


Presented By

Trina Parks, FACHE

Corporate Chief Diversity and Inclusion Officer
RWJBarnabas Health

Franck D. Nelson, RN

Corporate Health Equity Manager
RWJBarnabas Health