27X—How DRIVE (Diversity, Anti-Racism, Inclusion, Value and Equity) Is Put in Motion at Nemours Children’s Health

Monday, March 28th

About the Session

Racial disparities in health outcomes are widespread, most recently demonstrated by the disproportionate deaths from COVID-19 in minority populations. Addressing these disparities and achieving health equity must be an essential priority for healthcare systems. Nemours Children’s Health has embarked on a challenging journey to create and implement a comprehensive approach to anti-racism and health equity, on the path to producing the healthiest generations of children. During this interactive educational session, we will share specific details about the development and implementation of our DRIVE (diversity, anti-racism, inclusion, value and equity) strategy as well as ways to scale and spread this model to other healthcare systems.

Nemours is an anti-racism organization. We define being an anti-racism organization as creating an environment where all associates, regardless of race or the color of their skin, know they are valued.

For those who provide care, being anti-racist means actively striving toward having a workforce that more accurately represents the population you are serving. A diverse and inclusive culture positively impacts all who are in that environment. A diverse workforce in healthcare leads to increased engagement and well-being for associates, as well as enhanced quality and safety of care for patients and families. There is a significant impact of having a care team that looks like the patients we serve: concordance or “matching” between patient and doctor results in better health outcomes. This is the primary work of just one of DRIVE’s eight workstreams: pipeline, recruitment and onboarding.

We will detail each of the DRIVE workstreams and take a deep dive into two case studies to illustrate how DRIVE impacts our patients, families, associates, and community partners. Further, we will emphasize the importance of objective assessment of progress throughout your journey. Data are essential for tracking progress and shifting to different tactics when the desired goal is not achieved. Metrics are also vital in ensuring we are successfully reaching our prime goal—health equity for all. We will then moderate an open Q&A so that we can share best practices and how everyone can apply DRIVE principles into strategies to improve overall health.

Learning Objectives:

  • Discover how Nemours put DRIVE into motion, and develop proficiency in devising a comprehensive DRIVE-like strategy for your own organization.
  • Identify ways in which a DRIVE approach supports community needs and population health.


Presented By

Peggy Greco, PhD

Medical Director, Patient Experience
Nemours Children's Health

Cindy Bo

Senior Vice President, Strategy and Business Development/Interim Enterprise Lead for DRIVE
Nemours Children's Health

Emily Burrell, FACHE

Nemours Children's Health