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26H – Life-Planned Communities: 2020 National Research of Top-Margin Improvement

Monday, March 23rd

About the Session

This session will explain 2020 national research of how top-performing life-planned communities develop leaders as self-directed, practical change agents to achieve organizational strategies. Furthermore, it will identify the behaviors of senior leaders that increase executives’ acumen as self-directed change agents to achieve organizational key strategies. Lastly, presenters will review a case study of John Knox Village and how this community achieved significant financial improvement using the four-construct framework found in top-performing organizations: developing leaders, high-impact strategic focus, accountable structures, and results-enabling tracking systems.

Learning Objectives:

  • Identify top-performing characteristics in a life-planned community.
  • Discover how to prepare senior leaders and middle managers to become change agents, overcome resistance to change and deal with a rapid-pace change environment.


Presented By

Raymond M. Johnson

Managing Principal
Caldwell Butler & Associates LLC

Gerry Stryker

John Knox Village of Florida

Bruce Chittenden

John Knox Village of Florida