About the Session

High-performing and high reliability organizations consistently excel at doing five things very well. One of these five disciplines of excellent performance is coaching excellence. Active patient safety coaching increases situational awareness, the consistent use of safe care practices and staff members’ overall safe behaviors. During this session, discover how exemplary hospitals and healthcare systems are keeping patient safe by “coaching for ZERO” using patient safety coaches.

Learning Objectives:

  • Learn the impact patient safety coaches have on reducing patient harm.
  • Examine specific safe care practices patient safety coaches use to keep patients safe.