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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

23H – Keeping the Promise: Leading Essential Hospitals in an Era of Competition

Monday, March 23rd

About the Session

This session will provide context for the challenges faced by safety net and essential hospitals, including emerging market trends, changes in payer strategies and government policies. Two CEOs will describe the challenges they face in their respective markets as they guide major systems with longstanding missions of caring for the underserved, providing critical communitywide service like trauma care, while maintaining an academic mission to train the next generation of health professionals. Each CEO will outline successful market-oriented strategies that have allowed them to enhance services and margins to better meet these missions. Both leaders will reflect on their personal journeys as leaders entrusted with these invaluable community assets who operate in complex business, political and governance environments with high degrees of public scrutiny. They will describe the key competencies that have made them effective in leading change in their large organizations.

Learning Objectives:

  • Identify key competencies needed by essential hospital leaders working to achieve a public mission while operating in increasingly competitive markets.
  • Learn to assess the effectiveness of different market strategies as healthcare moves from fee-for-service to population-based delivery and payment systems.


Presented By

Bruce Siegel, MD

America's Essential Hospitals

John M. Haupert, FACHE

Grady Health System

William Masterton

CEO, Adult Hospital Market
LCMC Health