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After much discussion and consideration, the ACHE Board of Governors and leadership team have decided to cancel the 2020 Congress on Healthcare Leadership due to the need for leaders and healthcare organizations to manage their responses to coronavirus (COVID-19) within their communities. Learn more at

139X – Clinical Optimization: One Health System’s Approach to Integration

Thursday, March 26th

About the Session

Lack of standardization in the care delivery process is driving variations in clinical outcomes, and as healthcare trends continue to change, innovative approaches must be used to address this variation. Variation in the delivery of care often results in poorer patient outcomes and increased costs. During this seminar, you will learn about a four-step approach for addressing clinical variation. The steps include: macro analysis; prioritization and road mapping; 90-day improvement cycles; and sustaining and monitoring. This approach leverages analytics throughout every step of the program’s life cycle. By analyzing the data and identifying how variation in care delivery is impacting the overall population, the organization is able to target the interventions that will be most effective at improving clinical outcomes and reducing costs.

Hear several results of the interventions implemented, including a 12 percent improvement in length of stay and an 11 percent improvement in readmissions of heart failure patients. In addition to these significant results, the presenters will share how they have seen enhanced clinician-to-clinician relationships and a significant step forward in the organization’s reporting and business intelligence processes.

Learning Objectives:

  • Describe an enterprise-wide approach to using clinical analytics to drive performance improvement.
  • Discuss examples of how disparate clinical teams came together to establish standards of care.


Presented By

Patrick J. Briody

System Manager, Integration
Rochester Regional Health

James P. Williams

Vice President, Integration
Rochester Regional Health

Hiloni M. Bhavsar, MD

Associate Medical Director, Patient Safety & Quality
Rochester Regional Health