113X–The Big Picture: Leveraging Visual Management Dashboards to Drive Positive Outcomes in Outpatient Operations

Wednesday, March 30th

About the Session

Aligning operational oversight with leadership’s vision is crucial for success in any industry, and healthcare is no exception. Translating front-line data into high-level overviews is often a daunting task, with many opportunities for miscommunication and loss of information fidelity across an organization. We have all heard the statement “data is king”; however, it is only helpful when it is accurate, timely and readily available. In a recent HIMSS Analytics Survey, 71% of healthcare CIOs reported discrepancies in their organization’s data, with just 1 in 4 leveraging data at an executive level daily. Recognizing the need to ensure a strong data and analytics platform, the Columbia VA Health Care System has worked to overcome this disparity over the past several years, leading to national recognition as a leader in the development and implementation of healthcare informatics. This presentation will share valuable information on the principles and processes we employ to turn leadership information needs into user-friendly, yet information dense, informatics applications; highlight multiple real-world cases detailing the development, deployment and daily utilization of informatics products for operational oversight; engage attendees throughout the presentation to help them gain a better insight into how effectively their current data platforms are being leveraged; and present several best practices that can be readily adopted in any healthcare system. Upon completion of this program, attendees will understand common information pathways from front-line data generation to “big-picture” overviews and the potential pitfalls along the way; have increased insight into how reliable and purposeful healthcare informatics can help shape daily decision-making and long-term strategic planning using innovative platforms; and be better able to articulate their strategic direction when guiding development or contracting of informatics needs.

Learning Objectives:

  • Evaluate and critique your organization’s use of data to determine effectiveness in disseminating vertically and horizontally for optimal integration.
  • Plan, design and structure future data platforms for optimal spread of information across your organization.



Presented By

David Omura, DPT, MHA, MS

Columbia VA Health Care System

Hugh Welch

Management Analyst
Columbia VA Health Care System

Bobby Marshall

Management Analyst
Columbia VA Health Care System